Where should a property casualty insurance loss run be sent at renewal?

Send it to quotes@ on purpose, with the years the firm asked for, not into a general pile and not to claims@. A quiet loss run is not a promised price. Motus will not print a specimen premium for property or for casualty. The label on quotes@ is what makes the renewal findable.

How does property and casualty insurance split a new loss from a renewal?

New losses, photos, and demand letters go to claims@. Schedules and the loss run go to quotes@. pc@ is only the door for a sender who cannot tell which file they are holding. Mixing those PDFs delays notice and delays the renewal at the same time.

Why avoid one upload button on a property casualty insurance site?

Property statements and casualty notices are both PDFs, and one button trains people to mix them without noticing. The renewal then lacks its loss run, or the new loss lacks a clean notice. Two labeled addresses fix the mix without a new piece of software. pc@ remains the unsure door, not the only door.

Will Motus price property and casualty insurance from a loss run?

No. The loss run is a document the desk reads under its own process. Motus does not quote a premium for property or for casualty and does not draw a paid loss on the page. The website routes the file to quotes@ or claims@ and then stops. A sample deductible stays off too.

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A renewal loss run should reach quotes or claims on purpose.

At renewal, a loss run dropped into a general inbox never reaches quotes@ or claims@ on purpose. Property schedules and casualty notices are different documents that feel identical when both arrive as PDFs. The page has to say which address wants the loss run and which address wants a new loss. Motus will not print a specimen premium for either one. pc@ is only for a sender who cannot yet tell the files apart.

Loss runs should hit renewal on purpose

Tell renewing accounts to send the loss run to quotes@, not to a personal address and not only to a catch-all. Say it in the renewal block, with the lead time the firm actually wants, if the firm has a lead time it will keep. A loss run that arrives in claims@ looks like a fresh accident and gets the wrong kind of urgency. The label on the mailbox is the design, not a slogan under it.

Ask for the years the firm needs and the lines those years include, using the firm's own instruction. Do not demand a spreadsheet layout the desk will never open. A PDF from the prior market is the usual object, and the page can say so when that is true. Do not promise a kinder price because the loss run looks quiet.

Property schedules are not casualty notices

A statement of values, a building list, and a note about a new location are property. A summons, an injury report, or a demand letter is casualty, and it belongs at claims@ the day it arrives. The page should use the words property and casualty so a controller and a plant manager can pick without a glossary. One upload button labeled simply documents is how both files go missing in the same folder.

pc@ can point people who are honestly unsure which file they hold. The note there should ask whether the attachment is a schedule, a loss run, or a new claim, and then repeat the better address in the reply the firm will actually send. Do not hide that question under a paragraph of atmosphere. A link to the commercial certificate desk belongs only when the visitor is really a holder chasing a PDF.

New losses stay out of the renewal pile

claims@ is for a loss that is happening now or was just reported, with the date and any photos the firm wants. quotes@ is for the renewal stack, including the loss run and the property schedule. Mixing the two delays notice on the loss and delays the renewal for every other account in that pile. Say that as a plain warning, not as a speech about partnership.

No specimen premium, no sample deductible, and no cartoon of a paid loss belong on this page. The firm can name the property kinds and the casualty kinds it places, if it writes those kinds down. Motus will not invent a class or a price to fill a thin hero. Links onward are only for visitors who already know they need a different desk.

Growth fits a property and casualty desk that must separate loss runs at quotes@ from new notices at claims@. Starter fits when pc@ is a live person who forwards the same day.

Motus is not an insurance producer. We do not quote a premium, bind coverage, or say anyone is covered.

The package

Starter is $274, Growth is $597, and Authority is $1,197. Each price is one time. Year-1 hosting is included, then hosting is $150 a year. There is no monthly website retainer. Company email on your domain can use pc@, claims@ and quotes@. A mailbox-provider seat fee and a registrar's domain fee are quoted before they start. We do not provide the licensed service.

Buy Growth — $597 Buy Starter — $274 Authority is $1,197

Send intake or see all three packages. Transportation companies still start at trucking websites.

Questions

Where should a property casualty insurance loss run be sent at renewal?: Send it to quotes@ on purpose, with the years the firm asked for, not into a general pile and not to claims@. A quiet loss run is not a promised price. Motus will not print a specimen premium for property or for casualty. The label on quotes@ is what makes the renewal findable.
How does property and casualty insurance split a new loss from a renewal?: New losses, photos, and demand letters go to claims@. Schedules and the loss run go to quotes@. pc@ is only the door for a sender who cannot tell which file they are holding. Mixing those PDFs delays notice and delays the renewal at the same time.
Why avoid one upload button on a property casualty insurance site?: Property statements and casualty notices are both PDFs, and one button trains people to mix them without noticing. The renewal then lacks its loss run, or the new loss lacks a clean notice. Two labeled addresses fix the mix without a new piece of software. pc@ remains the unsure door, not the only door.
Will Motus price property and casualty insurance from a loss run?: No. The loss run is a document the desk reads under its own process. Motus does not quote a premium for property or for casualty and does not draw a paid loss on the page. The website routes the file to quotes@ or claims@ and then stops. A sample deductible stays off too.

Keep reading

Motus Website is a private studio. We are not a broker-dealer, insurer, lender, real-estate licensee, or government office. We do not file a license and we never ask for a portal password. Call +1 682 978 8641 or write [email protected].