Why should a commercial mortgage form reject a home buyer?

A home buyer does not have a rent roll, and a sponsor is not shopping for a residence. One form trains both of them to send the wrong papers. Point the family to the home desk. Keep packages@ for the building file.

Where does a sponsor send the rent roll and debt service pages?

Attachments go to packages@, not to a consumer mailbox named borrowers@. commercial@ can take the short note that names the building before the file is thick. The page should say a person reads the package. It should not calculate debt service in public.

Which property type belongs on a commercial mortgage homepage?

Only the property type this firm already discusses. A warehouse desk should not wear a hotel icon because the template offered one. Naming the type is not a rate quote. Motus does not price the building or promise that anyone will finance it.

Does Motus quote a commercial mortgage rate on this page?

No. The studio does not quote a rate, read a rent roll, or decide debt service. The firm may discuss numbers in its own conversation after packages@ has the file. That discussion is not a sentence we write into the hero.

Home / Desks / Lending / Commercial mortgages

A commercial mortgage page that separates sponsors from home buyers.

A sponsor carrying a rent roll and a family buying a house should never share one form. The sponsor is asking whether a property type and its debt service can be discussed. The family is asking about a residence. Packages go to packages@. The consumer line is borrowers@. Motus does not quote a rate on either path.

Two arrivals, two commercial files

The sponsor already has a building, a rent roll, and a question about debt service. That person does not want a quiz about a primary residence. commercial@ can take the first note: property type, who owns it, and whether a package is ready. packages@ is where the rent roll, the trailing income pages, and the debt schedule actually land. borrowers@ is the wrong door for that stack.

The family buying a house is a different desk, even if someone typed commercial into the search. Send that visitor toward the home-mortgage page rather than forcing a rent roll question on them. A single contact form that asks every human for a trailing-twelve schedule looks careless to both. Name the property type the firm actually discusses. Leave the ones it does not.

Debt service stays in the package, not the headline

Debt service is a calculation on a specific building. A public page that prints a coverage figure is inventing a building. Ask the sponsor to attach the rent roll and the current debt schedule to packages@. The firm can read them. The website should say that reading happens after the mail arrives, on a business day, by a person. It should not show a sample ratio that visitors will treat as an offer.

Property type belongs in the first paragraph the sponsor sees. Retail, multifamily, warehouse, office, or mixed-use, only the types this firm already works. Do not list every building class because a template had icons. Do not quote a rate beside the list. Motus will not invent a coupon, a spread, or a term for a building it has never seen. The firm, if it prices anything, does that in its own papers.

Which inbox holds the commercial package

commercial@ is the front door for a sponsor who is still describing the building. packages@ is the door for attachments: rent roll, debt service pages, entity documents, and photos the firm actually asked for. borrowers@ stays available for a person who landed here by mistake and needs the consumer desk, so they are not scolded by a form that demands a trailing schedule. Label the three addresses in plain words.

Write what the firm will not do on this screen. It will not quote a rate. It will not call a sponsor approved. It will not treat a rent roll as proof that a loan exists. Motus builds the page and connects the mail. Motus does not underwrite the building, visit it, or sign a term sheet. If counsel has to review a draft, that review belongs to the firm.

Authority fits a commercial mortgage desk that publishes separate sponsor and package paths and keeps a consumer address from catching rent rolls. Growth can work if the firm only needs two inboxes.

Motus is not a lender. We do not quote an APR, promise approval, or take an application.

The package

Starter is $274, Growth is $597, and Authority is $1,197. Each price is one time. Year-1 hosting is included, then hosting is $150 a year. There is no monthly website retainer. Company email on your domain can use commercial@, packages@ and borrowers@. A mailbox-provider seat fee and a registrar's domain fee are quoted before they start. We do not provide the licensed service.

Buy Growth — $597 Buy Starter — $274 Authority is $1,197

Send intake or see all three packages. Transportation companies still start at trucking websites.

Questions

Why should a commercial mortgage form reject a home buyer?: A home buyer does not have a rent roll, and a sponsor is not shopping for a residence. One form trains both of them to send the wrong papers. Point the family to the home desk. Keep packages@ for the building file.
Where does a sponsor send the rent roll and debt service pages?: Attachments go to packages@, not to a consumer mailbox named borrowers@. commercial@ can take the short note that names the building before the file is thick. The page should say a person reads the package. It should not calculate debt service in public.
Which property type belongs on a commercial mortgage homepage?: Only the property type this firm already discusses. A warehouse desk should not wear a hotel icon because the template offered one. Naming the type is not a rate quote. Motus does not price the building or promise that anyone will finance it.
Does Motus quote a commercial mortgage rate on this page?: No. The studio does not quote a rate, read a rent roll, or decide debt service. The firm may discuss numbers in its own conversation after packages@ has the file. That discussion is not a sentence we write into the hero.

Keep reading

Motus Website is a private studio. We are not a broker-dealer, insurer, lender, real-estate licensee, or government office. We do not file a license and we never ask for a portal password. Call +1 682 978 8641 or write [email protected].